Privacy Policy

1) Information We Collect

A. Information you provide to us

• Contact details (such as name, email address, phone number)
• Appointment requests and scheduling details
• Messages and information you submit through forms
• Any information you choose to include in free-text fields (we recommend not submitting sensitive medical details through general website forms unless the form is specifically intended for that purpose)

B. Information collected automatically

• Device and browser data (browser type, operating system, IP address)
• Website usage data (pages visited, time on site, referring/exit pages)
• Cookies and similar technologies (see Section 4)

C. Information from embedded/third-party services

Our site may include embedded content (such as videos, maps, or booking widgets). Those providers may collect data according to their own privacy policies.

2) How We Use Information

We use information to:

• Provide, operate, and improve our website and services
• Respond to inquiries and provide customer support
• Facilitate appointment requests and scheduling
• Send administrative messages (confirmations, updates, service notices)
• Maintain security, prevent fraud, and monitor for misuse
• Comply with legal and regulatory obligations

If you become a patient, certain information may be handled as protected health information (“PHI”) under HIPAA depending on how it is collected and used.

3) When We Share Information

We may share information in limited circumstances:

• Service providers/vendors who help operate our website or services (e.g., hosting, analytics, forms, scheduling, email/SMS providers). They are authorized to use information only as needed to perform services for us.
• Legal compliance if required by law, subpoena, court order, or to protect rights/safety.
• Business transfers if we undergo a merger, acquisition, or asset sale (information may be transferred subject to safeguards).

We do not sell your personal information in the traditional sense.

4) Cookies, Analytics, and “Do Not Track”

We use cookies and similar technologies to make the site function, remember preferences, measure performance, and improve user experience.

Types of cookies may include:

• Essential cookies (site functionality, security)
• Performance/analytics cookies (understanding site usage)
• Preference cookies (remembering choices)

You can control cookies through your browser settings and, where available, cookie consent tools. Some browsers offer “Do Not Track” signals; because there is no single industry standard for responding to DNT signals, our site may not respond uniformly to all such signals.

5) Email, Text, and Online Messaging

If you contact us by email, text, or website form, please avoid sending highly sensitive medical details through non-secure channels unless you are using a secure patient portal/form intended for that purpose. We may respond using the contact method you provide.

6) Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no online system can be guaranteed 100% secure. If you believe your interaction with us is no longer secure, please contact us immediately using the information below.

7) Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 without appropriate authorization.

8) Your Choices and Rights

Depending on where you live, you may have privacy rights such as requesting access to certain personal information we maintain about you, requesting correction of inaccurate information, or requesting deletion of certain information (subject to legal/medical record retention requirements).

If information is PHI under HIPAA, your HIPAA rights (access, amendment, accounting of disclosures, restrictions, confidential communications, etc.) are described in our HIPAA Notice of Privacy Practices.

9) Data Retention

We retain information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of information and whether it is part of a patient record.

10) HIPAA Notice of Privacy Practices

HIPAA requires covered healthcare providers to have and provide a Notice of Privacy Practices describing how PHI may be used and disclosed and how individuals can exercise their rights.

HIPAA Notice of Privacy Practices: View our HIPAA Notice of Privacy Practices

11) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date above reflects the most recent revision. Your continued use of the website after changes means you accept the updated policy.

12) Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us: