Accessibility Statement

Frisco Beauty Nurse is committed to providing a welcoming, respectful experience for all patients and visitors. We work to ensure our website and communications are accessible and usable for people with diverse abilities.

Our accessibility approach

We aim to make our digital experience align with the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level where reasonably feasible, and we strive to support accessibility obligations under the Americans with Disabilities Act (ADA).

Communication support

We will provide reasonable support to help ensure effective communication. This may include auxiliary aids or services when appropriate and available.

• Telecommunications Relay Service (TRS): We accept relay calls. You may dial 711 to connect.
• Alternative formats: If you need information in a different format, please contact us and we’ll do our best to help.

Website features we prioritize

We regularly work on improvements such as:

• Clear headings and consistent page structure
• Keyboard-friendly navigation for menus, forms, and interactive elements
• Sufficient color contrast for text and essential interface components
• Descriptive link text and meaningful labels for form fields
• Alternative text for important images and icons
• Support for screen readers via semantic HTML and ARIA where appropriate

Third-party content

Some pages may include third-party tools (such as scheduling, maps, embedded media, or widgets). While we prioritize accessible vendors, we do not control every aspect of third-party platforms. If you encounter an accessibility issue within a third-party tool, please let us know and we’ll help provide an alternative way to access the information or complete the task.

Assistive technology

Our site is designed to work with common assistive technologies and modern browsers. If you prefer voice navigation, speech recognition tools such as Dragon NaturallySpeaking can be used to control your device and move through web pages.

Service animals and in-office assistance

Service animals are welcome. If you would like assistance during an in-office visit, please let our team know and we will provide support respectfully and discreetly.

Temporary interruptions

If an accessibility feature or service is temporarily unavailable, we will make reasonable efforts to provide an alternative solution and share relevant updates when possible.

Ongoing training

We encourage ongoing awareness and training so our team can provide respectful, patient-centered support.

Feedback and contact

If you experience difficulty accessing any part of our website, or if you have suggestions to improve accessibility, we want to hear from you. When contacting us, please share:

• The page URL (web address), if available
• What you were trying to do
• The device and browser you were using (optional)
• Your contact information so we can follow up (optional)